Find what's slowing your business down. Then fix it.
We look at how your business really runs (enquiries, quotes, orders, follow-ups, payments), find where time and money are being lost, and solve it with the right software. Ready-made, or built around you.
- Free, no obligation
- Written findings within 2 business days
- Talk directly to the people who build it
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Gap FixedEnquiryArrives on WhatsApp, LINE or phone. Some never get a reply.Captured automatically and assigned to the right person.
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Gap FixedFollow-upDepends on someone remembering to call back.Next steps and reminders scheduled for your team.
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Gap FixedQuoteRebuilt in Excel every time, with copy-paste errors.Generated in seconds with your prices and local tax.
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Gap FixedOrderTyped in by hand from chat messages.Read from the message and recorded automatically.
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Gap FixedPaymentChased by phone at the end of the month.Invoiced on time, with reminders sent automatically.
The problems we hear
in every market
Different countries, different industries, the same leaks. If you recognise two or more, your process is costing you more than you think.
"Leads get lost in our WhatsApp and LINE chats."
Enquiries arrive on five phones and three apps. Nobody knows who replied, and some customers simply buy elsewhere.
"Every quote is built from scratch in Excel."
Old prices, wrong tax, a different format from every salesperson. Hours spent on documents instead of selling.
"Someone types every order in by hand."
Orders come in as chat messages, photos and voice notes, then get re-keyed with mistakes at the busiest time of day.
"Follow-ups depend on someone remembering."
Warm leads go cold, and renewals, reminders and call-backs slip because they live in somebody's head.
"We find out stock is low when it's already gone."
No early warning, so it's emergency reorders, disappointed customers and lost sales on your best items.
"Chasing payments takes hours every week."
Invoices go out late, reminders go out by phone, and nobody has a clear view of what's actually owed.
"Every branch does things differently."
Each location or country has its own spreadsheet, its own process and its own numbers. Nothing adds up.
"Our systems don't talk to each other."
Accounting, sales, stock and messaging each live in a separate tool, and people copy data between them by hand.
Recognise your business here? Tell us which ones, and we'll show you where to start.
Find my gapsWe start with your process,
not our product
Most software companies show you features and hope something fits. We find out what's broken first, then recommend only what fixes it.
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01Free
Listen
A short conversation with you, and ideally the people who do the work every day.
A clear picture of how work really flows -
02Free
Map
We draw your process end to end: every hand-off, spreadsheet and chat group involved.
Your whole process on one page -
03Free
Find the gaps
We mark where time, money and customers are being lost, and which gaps matter most.
A written, prioritised list of fixes -
04
Solve
We close the biggest gaps first, with Merkai CRM, MadeeAutomation, or software built for you.
A working solution set up for your country -
05
Improve
We stay involved, check what changed, and move on to the next gap when you're ready.
A long-term partner, not a one-off vendor
Three ways we close the gaps
The review tells us which one fits. Many businesses end up with a combination.
Merkai CRM
Best when leads, quotes, deals and invoices are scattered across people, chats and spreadsheets.
- Every lead captured and followed up
- Quotes and invoices in your currency and tax
- One pipeline for the whole team
- Separate workspaces per country or branch
MadeeAutomation
Best when your team spends hours on repetitive work: re-typing orders, sending reminders, answering the same questions.
- Orders read straight from WhatsApp, LINE, Messenger
- Stock, payment and follow-up alerts
- Common questions answered instantly
- Set up and run for you, with no new app to learn
Custom Solutions
Best when your process is unique, or the tools you already rely on need to work together.
- Tailored CRM and sales workflows
- Messaging automation for your process
- Internal apps and dashboards
- Integrations between your existing systems
Where we help most
Pick yours to see the gaps we usually find, then start your review with them already selected.
Set up for your country
from day one
Currency, tax, number formats and the way business gets done differ in each market. Everything we deliver is configured for yours.
GST-ready documents
VAT-ready documents
VAT-ready documents
VAT-ready documents
What working with us
is actually like
You talk to the builders
No layers of account managers. The people on your call are the people who design and build your solution.
Problem first, product second
If our products aren't the right answer, we'll say so, and build what is or point you elsewhere.
Four markets, one team
One partner for India, Thailand, the Philippines and the UAE, so multi-country businesses get one consistent setup.
Everything agreed upfront
Scope, timeline, cost and ownership are put in writing before any work starts. No surprises later.
Let's find your biggest gap
Tell us what's slowing you down. Within 2 business days you'll get a short written summary: where the gaps are, what they're likely costing you, and what we'd fix first.
✓ Free · ✓ No obligation · ✓ Takes about 3 minutes